I also highlight and number the activities we want to see the most, then take a screenshot on my phone. Whilst I can't fault that the issue was sorted nice and quickly, it would have been nicer for reception to be manned for any issues. Keep checking the app and or Plan my Day to see if the bookings have gone live rather than waiting for the e-mail from Butlin’s just in case the e-mail goes in your junk folder or it doesn’t arrive as quickly as the bookings go live.

The grant value used on your break will be refunded to Family Fund and held for you with Butlin’s, until the six month expiry passes. We also have a 2 bedroom chalet for hire at Hoburne Cotswolds, a small holiday park in the Cotswolds Water Park, with family entertainment, indoor and outdoor pools.We stayed here during a recent "Just for Tots" break and paid extra for a room on one of the top floors. I booked Christmas eve for August this year and got basic apartment self catering for 6 Monday to Friday 550. You can see what’s on about a month in advance of your break – enter the dates in the activities section of the app. Billy Butlin's inspiration for his holiday camp empire came from an unhappy holiday on Barry Island in his youth, when he had been locked out of his bed and breakfast accommodation all day by his landlady, which was normal practice at the time.

We visited twice and on the second trip the raft lift had broken so, rather than disappoint the children wanting to ride, the lifeguards were manually carrying the rafts back up to the top - they did look rather heavy and I admit I felt rather sorry for them. You’ll be able to view what’s on your break and start planning and booking before you come to stay, including all your swimming slots, live shows and activities.With regards COVID, there is sanitiser everywhere and the staff did a great job at ensuring people socially distanced and cleaned hands all the time. It’s really important that I have my activity plan to hand as once the bookings go live the slots get taken incredibly fast.